Customer Stories

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Consumer Packaged Goods

Case Study: Samsung Increases Customer Satisfaction and Streamlines the Resolution Journey with Yext Help Site Search

Within just a few months, Samsung experienced a significant lift in NPS and CSAT by launching a Yext-powered Help Site.

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Direct-to-Consumer

Case Study: Casio Visitors Convert 3x More with Yext's Commerce Solutions

The global electronics company launched Yext-powered search to boost conversion rates, lower support costs, and improve the overall user experience of its website.

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Food

Case Study: Fazoli’s Uses Yext to Triple Online Sales

Fazoli's sees 3.6x growth in online sales after kicking off a Yext-assisted digital transformation.

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Telecommunications

Case Study: Cox Communications Provides Direct Answers to Customer Questions With Yext

Using Yext Search, Cox Communications experienced a 51% increase in site search conversion rate and a 59% decrease in repeat on-site searches.

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Dad-Daughter
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