Content Management
Content Management in Yext Content helps teams work together to efficiently build and deliver custom content across their digital experiences. With flexible content modeling and organizational tools, teams can collaborate more effectively and execute on their content strategy.
Custom Schema
Custom Schema enables users to flexibly manage content according to their specific needs and use cases. In Content, users can build custom Entity and Field types, and use Entity Relationships to define how they are related. This approach provides a high degree of flexibility, allowing users to create content structures that are unique to their organization and their content needs.
Access Controls
Stay in control of your data while empowering your users with access controls. Allow users full account approval, edit-only, view-only, and asset-only permissions. Permissions can be set based on folders and entities.
Multi-Language Profiles
Many brands, even those that operate within a single country, must store their data in a way that serves more than a single language. It's important to be able to reach your customers using their own language through sharp web pages, responding to reviews, and enabling search experiences, all of which sit on top of your CMS. Learn more here.
Folders, Labels, Filters
Organize your content efficiently with time-saving features. Assign entities to folders, apply labels, and create filters to manage entities in bulk and quickly configure data for applications like web pages, AI search, and custom API endpoints that integrate with Yext Content. These flexible features can be set without code in-platform or managed with JSON Resources in-platform, with uploads, or using the Yext CLI.
Scheduled Updates
Schedule upcoming changes in advance to save yourself the time manually changing it later. Scheduled updates can be made permanently or for a temporary timeframe.
Templates and Assets
Save time updating and adding entities by applying entity templates and assets. Customize fields and content for each template on an entity type-basis and create templates in multiple languages to support multi-language profile entities. Additionally, you can store brand-approved text and photo assets to ensure quick and consistent application.
Knowledge Assistant
The Knowledge Assistant messaging interface allows users to interact with the Yext platform straight from their phones. It can be accessed through Facebook Messenger and SMS. Use it to view and update entities, upload images, fetch analytics, ask field users for content, and more.
One Platform. Unlimited Solutions.
Drive revenue and delight customers
Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.
Capture and convert more local business with location listings. Turn maps, GPS apps, and local directories into your best marketing channel.
Your online reputation can win or lose you business. Generate, manage, and respond to reviews at scale with Reputation Management from Yext.
Empower customers and agents to self-serve
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more
Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.
Resolve cases in record time with agent desktop search. Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.
Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.
Deliver a seamless experience with in-app support. Allowing customers to seek help right within your app makes for a superior user experience.
Increase sales
Connect customers with relevant products, services and experiences from search to checkout.
Yext Pages has powerful tools to let you confidently launch, manage, and scale your business, by building stunning detailed product pages that capture high-intent traffic.
Boost your local online presence with Yext's local landing pages. Easily create and manage customized pages for each of your business locations, complete with accurate information, photos, and calls to action. Attract more customers and drive more sales with Yext's local landing pages.
Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.
Make it easier for customers to find your products by connecting your physical and digital storefront.
Tailor product data in bulk to easily update information wherever customers shop your inventory.
Effectively manage all of your product data in one place and easily share details to third-party marketplaces.
Build shopping excitement and trust that fosters more purchases.
Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey
Improve employee productivity and satisfaction
Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI-powered workplace search solutions from Yext.
Build custom experiences fast
Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers Platform provides the building blocks to create a bespoke search experience.
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