Multi-Language
Many brands, even those that operate within a single country, must store their data in a way that serves more than a single language. It's important to be able to reach your customers using their own language through sharp web pages, responding to reviews, and enabling search experiences, all of which sit on top of a multi-language CMS.
Language Behavior for Fields
An entity is made up of a collection of language profiles, and each language profile contains a set of fields with varying types of content. For built-in fields, Yext determines the language behavior, and for custom fields, you can set the language behavior for each field. For example, some content is completely independent of language, like hours or a map marker, while other content that is wholly dependent on language, like a description or all other pure string fields.
Uploading Specific Languages
Administrators can take advantage of all Yext's flexible methods to add information to Content. Easily add data to language profiles by updating data manually, via template, by Entity Upload, via API, by App Directory, or by using Assets. For example, users can upload their menus for their restaurant in various languages to make sure customers are getting the correct information all around the world.
One Platform. Unlimited Solutions.
Drive revenue and delight customers
Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.
Capture and convert more local business with location listings. Turn maps, GPS apps, and local directories into your best marketing channel.
Your online reputation can win or lose you business. Generate, manage, and respond to reviews at scale with Reputation Management from Yext.
Empower customers and agents to self-serve
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more
Decrease case creation by recommending related content based on the issue being raised - right within the case submission form.
Resolve cases in record time with agent desktop search. Empower agents to drive faster case resolution as they troubleshoot customer issues at scale.
Answer your customers’ questions before they even reach your help site by improving your ranking and presence in search.
Deliver a seamless experience with in-app support. Allowing customers to seek help right within your app makes for a superior user experience.
Increase sales
Connect customers with relevant products, services and experiences from search to checkout.
Yext Pages has powerful tools to let you confidently launch, manage, and scale your business, by building stunning detailed product pages that capture high-intent traffic.
Boost your local online presence with Yext's local landing pages. Easily create and manage customized pages for each of your business locations, complete with accurate information, photos, and calls to action. Attract more customers and drive more sales with Yext's local landing pages.
Create an in-person sales experience online that available 24/7. Guide your customers towards the right products or services that align with their individual needs.
Make it easier for customers to find your products by connecting your physical and digital storefront.
Tailor product data in bulk to easily update information wherever customers shop your inventory.
Effectively manage all of your product data in one place and easily share details to third-party marketplaces.
Build shopping excitement and trust that fosters more purchases.
Turn each interaction into a long-lasting relationship by connecting better with shoppers at every step of their customer journey
Improve employee productivity and satisfaction
Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI-powered workplace search solutions from Yext.
Build custom experiences fast
Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers Platform provides the building blocks to create a bespoke search experience.
