First-and Third-Party Review Generation
Review Generation helps you build credibility, increase star ratings, and gain valuable insights into your customer experience. First-party reviews enhance your own channels and third-party reviews on popular sites like Google and Facebook, boost your brand's discoverability and trustworthiness. Both methods of review generation provide lasting brand impact.
Review Invitations
Generating reviews is easy with Yext's pre-built review invitations. Available in both email and text message templates, they're populated with relevant information about your brand to make it easier than ever to complete a review. You can also customize and create templates directly within the Yext platform.
Review Generation URLs
Generate more reviews by distributing a simple, unique, localized URL that can be shared with customers across multiple channels– via invitations sent through Yext, or inclusion on a business card, advertisement, or receipt.
Customizable Settings
Configure various settings to match your review generation goals. Manage the number of emails or text message invites sent daily, frequency of contact, the ability to turn on/off first-party submission pages, the review balancing algorithm for third-party sites, and the review quarantine (a waiting period before a review goes live).
Review Generation Metrics
Track and manage your reviews with in-platform analytics, including success rate, average rating from generation, and conversion rate. Monitor the performance of your review generation efforts across your brand and specific locations.
App Directory Review Partners
Yext has partnered with several companies to offer you a review generation experience specific to your brand's needs. Our partners provide various services to improve your review experience, such as importing contact information, using other mail services, and more.
