Review Labels
Your business is constantly receiving reviews from different publishers like Google, Facebook, or Yelp. Review Labels allows you to organize and manage those reviews to avoid feeling overwhelmed. With labels, you can understand which reviews to prioritize, which review should be reviewed by who, and much more. Review labeling increases efficiency and streamlines processes like review response and customer support.
Manually Apply Reviews
Reviews can be labeled manually one at a time or in bulk. This is designed to easily fine tune the custom labeling your business needs in order to best organize your reviews. For example, you could label reviews by language "Spanish," review type "positive/negative," a product "burrito," and more.
Configure Review Labeling Rules
To make review labeling even easier, Yext allows you to create rules that automatically label reviews if they meet certain predefined criteria. This can be based on review content, star rating, sites, responses, and more.
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Transform site visitors into customers and learn more about what matters most to them with a dynamic AI site search on your website.
Capture and convert more local business with location listings. Turn maps, GPS apps, and local directories into your best marketing channel.
Your online reputation can win or lose you business. Generate, manage, and respond to reviews at scale with Reputation Management from Yext.
Empower customers and agents to self-serve
Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more
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Increase sales
Connect customers with relevant products, services and experiences from search to checkout.
Yext Pages has powerful tools to let you confidently launch, manage, and scale your business, by building stunning detailed product pages that capture high-intent traffic.
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Improve employee productivity and satisfaction
Employees need company information to do their jobs. Make it easy, fast, and fun to find with AI-powered workplace search solutions from Yext.
Build custom experiences fast
Build on the Yext platform for a fully custom AI search experience — fast. With SDKs, APIs, and robust documentation, the Yext Answers Platform provides the building blocks to create a bespoke search experience.
