July '24 Release Notes

Listings

Google Bulk Verification is a process used by businesses with ten or more locations to verify all their locations at once, rather than verifying each one individually. With this release, the Bulk Verification Readiness Report will help clients independently determine whether they have completed the necessary steps to begin the Bulk Verification process with Google. For more on the Bulk Verification process and other verification options with Google, see the Google Verification reference. For more information on bulk verification with Yext, check out the Bulk Verification for Google Business Profile (GBP) help article.

With this release, users will be able to see tailored recommendations on their entities for suggested changes aimed at improving the performance of their listings. Recommendations will cover field completeness, identifying high-value fields that haven't been filled in, like Holiday Hours and Social Media Profiles, and field quality, ensuring fields contain enough relevant data, such as targeted keywords in the Description field. You can view these recommendations directly on entities in Content.

Your team can also act on recommendations using Content Gen for Listings Fields to leverage AI-generated content on the following fields: Description, Keywords, FAQs, and Apple Business Description. Simply click on the wand icon within any of these fields.


Publishers

As a reminder, new publishers added to the Yext Publisher Network will go live with our upcoming release on August 7th, 2024. Updates to existing publishers will go into effect on July 2nd, 2024.

Users can now sync social media links to Google Business Profile Listings for hotel listings. This information is powered by the X Handle, Facebook Page URL, Instagram Handle, TikTok URL, LinkedIn URL, Pinterest URL, and YouTube Channel URL fields in Yext Content.

We can now sync the following fields to Apple listings:

  • Additional Service Hours. Dine-in and take-out hours will now be supported on Apple listings.

With this release we are updating our logic for "Coming Soon" locations to send the data from Yext Content to Yelp in a way that aligns with Yelp's requirements:

  • Coming Soon Locations are added to Yext before Yelp's 30 day window will not be sent to Yelp, as they will not be accepted.
  • On the 30 day mark, we will automatically format the data we send to Yelp to ensure it complies with Yelp's guidelines (for example, reformatting the name to include 'Coming Soon').
  • On the day of opening we will send all data as normal.

Users should continue to enter information into Yext Content as normal, and we will make the necessary changes when we send data to Yelp.

DocShop has shut down its service and will be removed from the Yext Publisher Network on July 2nd. This means that we will no longer sync data to this site, but you will still be able to see historical data in the platform.

Local.com has shut down its service and will be removed from the Yext Publisher Network on July 2nd. This means that we will no longer sync data to this site, but you will still be able to see historical data in the platform.

Retirementplanning.net will be deprecated from the Yext Publisher Network on July 2nd. This means that we will no longer sync data to these sites, but you will still be able to see historical data in the platform.

Reviews & User-Generated Content

We have built Automatic Review Response natively into the platform. We’ve also added new features, such as embedded field support, improved monitoring and filtering for automated responses, and a new UI for configuring response rules.

If you’re currently using the Automatic Review Response app, we encourage you to migrate to the in-platform feature. We have delisted the app and will no longer provide support for it.

To learn how to set up Automatic Review Response in the platform, including migrating from the Automatic Review Response app, check out the Set Up Automatic Review Response guide.

You can now remove a first-party review directly, without going through the Yext Publisher Operations approval flow. Based on user permissions, you can remove first-party reviews directly. You can also un-remove a first-party review that was removed.

To learn how to remove a first-party review, check out the Remove First-Party Reviews help article.

You can now display and filter on the time remaining in quarantine for reviews in Review Monitoring. The quarantine feature prevents first party reviews from being published on your website for up to 120 days after the consumer submits the review.

View the number of quarantine days left under the Status column for any reviews with the “Quarantine” status. Add an advanced filter for “Quarantine Days Left” to filter for a number of days equal to, less than or equal to, or greater than or equal to, a certain number you set.

To learn more about the Reviews Monitoring table and filtering on it, check out Introduction to Yext’s Review Monitoring.

Pages

When you deploy a website using Yext, we provision you with a “placeholder” production domain to allow you to immediately view and share your deployed content. Now you have the ability to set your own placeholder domain during the initial site creation flow and post site creation.

To learn more, check out the Domain Configuration reference doc.

Entity-level authorization allows anyone to create expressions within their entity templates to determine which users are authorized to view specific pages. Expressions can be used to check data defined on entities, such as emails and roles, against claims data returned by your OIDC provider to create scalable site-wide authorization rules.

To learn more, check out the Entity-Level Authorization reference doc.

Modules in PagesJS allow you to write React components and serve them at a public URL so that they can be injected via a <script /> tag onto any HTML page. This is very useful in scenarios where you want to create visual components that display API data from other products, such as Reviews, on external web pages hosted externally to Yext. Developers can hook into the existing Pages infrastructure to develop and test modules locally, and deploy them to our global CDN using our Git-basedCI/CD pipeline and serving layer.

To learn more, check out the Modules reference doc.

We have released a new version of the @pages-components library with updated versions of our Analytics Components. The new components support conversion tracking, which allows you to assign monetary values to your analytics events, and track their performance in Yext’s Analytics Report Builder. The new component also includes an improved “debug” mode, which allows you to easily visualize during testing where your Analytics “Scope” sections and click events are configured on the page.

Refer to the Implement Yext Analytics reference doc for more information.

Content

When filling in Address and Service Area fields, Yext will now suggest content from Google to auto-complete the address being populated. Additionally, the Google Entity Relationship field now has a place ID lookup tool, which allows the user to enter the name of the place where they are located, and the field will then autocomplete with the associated Place ID. This update is available now in Content. *Address Autocomplete is limited at this time to where we saw the most errors in: US, Canada, the United Kingdom, Finland, Germany, and Japan.

Users can now apply more advanced filter options when filtering entities in Content. New filtering options include: linked entity relationships (e.g., “is parent of Entity A,” “is child of Entity A”, or filtering based on fields stored on a linked entity), subfields (e.g. “Alternate Website > URL contains ‘yext.com’”),  and filtering on unspecified values (e.g. “Field A has no data”). These filtering options are now available in Content.

Starting with the next release, any 86’d items in Olo will be pulled into Yext via the Menu connector app. If this is an issue for your account, please reach out to your Client Success Manager. For more on Olo connectors, see the Olo Connectors Installation Guide.

Platform

Sub-resellers can now manage services via API. This allows sub-resellers to sign up, upgrade, downgrade, and cancel customers without being able to see or modify data from other sub-resellers.

We have made some updates to the appearance of our platform with the introduction of new colors, fonts, and minor styling tweaks. These changes move Yext towards an improved, more user-friendly UI.

We have added two new columns to the experience training tables: Search Count and Last Searched.

  • Search Count shows the total number of times a given search term was searched. This was previously only available on the Featured Snippets table and has been added to both the NLP Filters and Spell Checking tables.
  • Last Searched shows the last time a given term was searched.

You can also sort the experience training tables by these new columns, meaning you can sort by the most frequently searched terms or the most recently searched terms.

To learn more, check out the Experience Training unit.