Video

See Freshdesk in Action

Learn how integrating Yext within Freshdesk breaks down information silos across your organization to help customers and agents find the resources they need.

See how Yext can help you…..

  • Eliminate information silos by showing results from all support-related content in a single, unified search experience

  • Improve ticket deflection and reduce time to resolution

  • Increase customer satisfaction by empowering customers to self-serve

  • Use data from customer queries to identify content gaps and optimize the customer support journey

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