Support
Deliver a Seamless Experience with In-App Support
Deliver a Seamless Experience with In-App Support
Deliver a seamless experience with in-app support. Allowing customers to seek help right within your app makes for a superior user experience.
Bring support inside your product
Bring support inside your product
%
of consumers are frustrated with inconsistent answers across chatbot and human-assisted service
%
of executives believe that chatbots cannot understand the context to provide necessary support
/5
mobile users actively seek in-app support
Answer customers’ questions right where they are
Answer customers’ questions right where they are
Deliver targeted support
Allowing customers to seek help right within your app makes for a superior user experience.
Reduce friction and increase convenience for consumers
Embedded product support and recommendations save customers from the repetition often associated with being shuffled among various support channels.
Deploy a powerful search experience
Add just a few lines of code to deploy natural language search, without incurring costs for your support team.
A single answer extracted from a larger set of results
New options to build a completely custom search frontend including two Search SDKs and the Search API
Our Extractive QA algorithm searches unstructured data - such as articles, product manuals, blog posts, and more - to return direct answers in the form of featured snippets.
One platform, many solutions for Support
One platform, many solutions for Support
